DealrDash

Terms of Service

Last updated: January 15, 2026

1. Introduction

Welcome to DealrDash. These Terms of Service ("Terms") govern your access to and use of the DealrDash platform, including our website, applications, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Definitions

  • "Service" refers to the DealrDash platform, including all features, tools, APIs, and content provided through dealrdash.com and associated subdomains.
  • "User" refers to any individual who creates an account or accesses the Service, including organization owners, administrators, and team members.
  • "Organization" refers to a dealership or business entity registered on the platform. Each Organization may have multiple Users.
  • "Subscription" refers to the paid plan associated with an Organization, which determines feature access, usage limits, and billing terms.

3. Account Creation

To use the Service, you must create an account. By registering, you represent and warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into these Terms.
  • All information you provide during registration is accurate, current, and complete.
  • You will maintain the accuracy of your account information and update it as necessary.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • You will notify DealrDash immediately of any unauthorized use of your account or any other breach of security.

4. Description of Service

DealrDash is a multi-tenant software-as-a-service (SaaS) platform designed for independent car, RV, and powersports dealerships. The Service provides tools for inventory management, customer relationship management (CRM), lead tracking, sales pipeline management, accounting, document generation, team collaboration, and auto-generated public dealer websites. Each Organization receives a dedicated subdomain and may optionally configure a custom domain for their public-facing dealership website.

5. Subscription Terms

The Service is offered through tiered subscription plans:

  • Trial: A 14-day free trial is available for new Organizations. No payment information is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service.
  • Basic: Core features for small dealerships.
  • Pro: Advanced features including custom domains, extended analytics, and priority support.
  • Premium: Full feature access with dedicated support and custom integrations.

Subscriptions are billed monthly and automatically renew at the end of each billing cycle unless cancelled. Plan details, including pricing and feature availability, are listed on our pricing page and may be updated from time to time.

6. Payment Terms

  • All payments are processed securely through Stripe. DealrDash does not store your full credit card information.
  • Subscription fees may be charged in US Dollars (USD) or Canadian Dollars (CAD), as indicated at the time of purchase.
  • You are responsible for providing a valid payment method and ensuring sufficient funds are available for each billing cycle.
  • If a payment fails, we will attempt to process it again. After repeated failures, your account may be downgraded or suspended until payment is resolved.
  • Applicable taxes (including GST/HST) will be added to your subscription fees based on your billing address.

7. Cancellation & Refunds

  • You may cancel your subscription at any time through your account settings or by contacting support.
  • Upon cancellation, your subscription remains active until the end of the current billing period. You will not be charged for subsequent periods.
  • No refunds are provided for partial months or unused portions of a billing period.

8. Data Ownership

  • You retain full ownership of all data you upload, create, or store on the Service, including vehicle listings, customer records, financial data, and media files.
  • DealrDash does not sell, rent, or share your data with third parties for marketing or advertising purposes.
  • You may request a full export of your data at any time. Upon account closure, we will provide a reasonable period for you to export your data before it is permanently deleted.

9. Acceptable Use

You agree not to use the Service to:

  • Upload, post, or transmit any content that is unlawful, fraudulent, defamatory, obscene, or otherwise objectionable.
  • Scrape, crawl, or use automated tools to extract data from the Service or other users' public dealer sites without permission.
  • Attempt to gain unauthorized access to the Service, other accounts, or related systems or networks.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service to send unsolicited communications (spam) or for any purpose that violates applicable laws or regulations.
  • Misrepresent your identity, your dealership, or the vehicles you list on the platform.

10. Intellectual Property

The Service, including its design, code, features, documentation, logos, and branding, is the intellectual property of DealrDash and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

By uploading content to the Service (such as vehicle photos, descriptions, or logos), you grant DealrDash a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content solely for the purpose of operating and providing the Service. This license ends when you delete the content or close your account.

11. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in the Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.
  • DealrDash shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
  • In no event shall DealrDash's total liability exceed the amount you paid for the Service in the twelve (12) months preceding the event giving rise to the claim.
  • DealrDash is not responsible for any loss or damage resulting from your use of or inability to use the Service, including downtime, data loss, or security breaches beyond our reasonable control.

13. Indemnification

You agree to indemnify, defend, and hold harmless DealrDash, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any third-party rights.

14. Modifications to Terms

DealrDash reserves the right to modify these Terms at any time. If we make material changes, we will provide at least 30 days' notice via email or through the Service before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree with the changes, you may cancel your subscription before they take effect.

15. Termination

DealrDash may suspend or terminate your access to the Service at any time, with or without notice, if:

  • You violate these Terms or any applicable law.
  • Your account has been inactive for an extended period and has no active subscription.
  • We reasonably believe your use of the Service poses a risk to other users or to the integrity of the platform.

Upon termination, your right to use the Service ceases immediately. We will provide a reasonable period for you to export your data, after which it may be permanently deleted.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada.

17. Contact Information

If you have any questions about these Terms, please contact us at support@dealrdash.com.